Privacy Policy
Last Updated: May 2025
At Big Mal Limited (“We”), your privacy matters. This policy explains what personal information we collect, how we use it, and how we keep it secure when you use our website www.bigmals.co.nz (“the Site”).
By using the Site or submitting information, you agree to the terms of this policy.
- Information We Collect
We may collect personal data when you:
- Fill out a contact or enquiry form
- Sign up for newsletters or updates
- Communicate with us about our services
This may include your name, email, phone number, and any other information you provide in your message. We also collect:
- Technical data such as IP address, browser type, device, and usage behaviour through cookies and analytics tools.
We do not collect or process any payment or financial information through our website.
How We Use Your Information
2. Information We Collect
We use your data to:
- Respond to enquiries or service requests
- Communicate with you about our services
- Improve our website and offerings
- Send occasional updates or marketing (if you’ve opted in)
- Fulfil legal and regulatory requirements
3. Sharing Your Information
We don’t sell your personal information. We may share it with:
- Service providers who support our operations (like website hosting, analytics, or email marketing tools)
- Legal authorities if required to comply with laws or protect our business
All partners must follow privacy laws, including the Privacy Act 2020.
4. Cookies and Tracking
We use cookies to improve your experience and analyse how visitors use the site. You can manage cookie settings in your browser. Disabling them may affect functionality.
5. Data Retention and Security
We keep your personal data only as long as needed to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
We take reasonable steps to protect your data, but please note that no system is completely secure.
6. Your Rights
Under the Privacy Act 2020, you have the right to request access to or correction of your personal information. Please contact us if you’d like to make a request.
7. External Links
Our Site may include links to other websites. We’re not responsible for their privacy practices, so please review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date.
9. Contact Us
If you have questions or would like to access or update your information, contact us at:
Big Mal Limited
contact@bigmals.co.nz
09 443 4599
PO Box 34516, Birkenhead, Auckland, New Zealand
